Hey there Space Cats! Artetak here coming at ya with some important info all about my shop! YES my shop is currently up and running and I'm working hard to get all of the orders to you! Here are some important fact to know:
- Artetak is a one-woman business. I do everything myself! For all NON APPAREL orders, please allow up to 7 days for shipping! I'm trying to get out orders as fast as I can!
- All apparel is outsourced through Printful.com, and their US fulfillment centers aren't at full capacity. They currently have a 23-28 business day turnaround time for all apparel. You can read their statement on it here. Remember that all apparel ships separately from the rest of your order, it will get to you!!
- I promise your order hasn't been forgotten! I'm keeping track of every single order that comes through, including apparel.
- International orders are currently taking longer to arrive and sometimes your tracking numbers never update. I use Shipstation's Global Advantage Program that keeps shipping costs low, but re-routes orders through a shipping facility. Sometimes the tracking numbers they provide you aren't actually the ones that end up on your order (confusing, right?) but they are on their way to you!
Thank you so much for your support during this time, it really does mean a lot to me! If you have any questions feel free to email me at email@example.com!